Download the Q4 2009 E-Gov Commentary

Citizen satisfaction with Federal government websites remains at an all-time high, according to the fourth quarter 2009 release of the American Customer Satisfaction Index (ACSI) E-Government Satisfaction Index. Many e-gov sites are "top performers" meaning they scored over 80, and many Federal government sites rival even private sector stalwarts like Amazon.com and Google.com.

Find out what’s behind the trends in e-government citizen satisfaction -- complete the form below to download the free Q4 2009 ACSI E-Government Satisfaction Index.

A report about citizen satisfaction with the federal government overall is available from the ACSI at www.theacsi.org.

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